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Where is my order? Pool Cues, Cue Cases, Billiard Ball Racks and Accessories You will receive your tracking number by email when your order ships, along with a link to visit the shipping company website to track your order. Please check your email and spam filters, get the tracking number, and visit the carrier website (usps.com/fedex.com) to track your package.

You can also get your tracking number and track the status of your order at any time by logging in to your account. Please click anywhere on this message to log in to your account.

How much is shipping? Pool Cues, Cue Cases, Billiard Ball Racks and Accessories Please use our website to calculate shipping charges, for domestic, express, and international orders. If our website can't calculate it, we can't ship it.

To preview your shipping charges, simply add one or more items into your shopping cart and use the link that says "Show Shipping Details".

If you already have items in your cart, you can visit the cart to check shipping charges now by clicking anywhere on this message.

Is this item in stock? Pool Cues, Cue Cases, Billiard Ball Racks and Accessories Our website inventory is VERY accurate, and will not let you order any item unless it is in stock and ready to ship. In fact, we have an in-stock guarantee to back it up.

If our website will not let you order an item, it really is out of stock. Please use the Add to Waitlist button available in any out-of-stock product page and we will email you automatically as soon as it is available.

You can also click anywhere on this message to see our full product availability/ETA list.

How do I return products? Pool Cues, Cue Cases, Billiard Ball Racks and Accessories We have a quick, easy and FREE return policy.

There is no need to contact us before returning products. Just click anywhere on this message for detailed instructions.

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